BAKERSFIELD, Calif. - "Is there anybody there that's willing to help this lady and not let her die?"
911 dispatcher Tracey Halvorson pleaded with Glenwood Garden's resident services director to help 87-year-old Lorraine Bayless after she collapsed in the complex's dining room last Tuesday.
Those pleas went unanswered due to a company policy that does not allow employees to give medical aid to residents and the elderly woman was pronounced dead at Mercy Southwest hospital.
That same policy has Ken Bausano second guessing his next trip to visit his parents at the senior living facility.
"I hesitate to walk in knowing that if I have a cardiac arrest no one will do anything until someone with a badge walks in", Bausano said.
Bausano, a former Kern County Fire Captain, knows the importance of performing CPR as quickly as possible and was stunned when he listened to the 911 tape.
Bausano explained, "she impeded the opportunity for that 911 operator to contact and be on the phone with someone who was willing to do whatever it took to be able to make to give this person the best shot at living."
The former first responder said he wants to do everything he can to help Glenwood Garden's residents know CPR to prevent any future tragedies.
Bausano plans to start with his father, "I'll make sure he gets trained again even if he's the only one, I'll make sure he gets the training and feels confident to be able to step up and do what's necessary."