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Spectrum closes Bakersfield Charter call center, 'approximately' 75 employees laid off

Posted: 6:07 PM, Jul 22, 2019
Updated: 2019-07-23 13:07:05-04
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BAKERSFIELD, Calif. — Spectrum has confirmed with 23ABC that it has closed its Charter call center on California Avenue prompting layoffs for around 75 employees.

According to an email from, Charter Communications' Senior Director, Bret Picciolo the company is "working directly" with employees to provide "comprehensive severance benefits, including salary continuation, health insurance and outplacement services."

Charter Communications which is under the branding of Spectrum is an American telecommunications and mass media company that offers its services to consumers and businesses.

"Customers can be confident that the company will serve them promptly in other larger U.S. call centers," Picciolo said. "We will continue to have a large presence in Bakersfield with hundreds of employees, including approximately 150 local technicians who perform installation and service calls in customers' homes and businesses, technicians who maintain and upgrade our network, and other staff."

23ABC has also been told that the employees were notified of the layoffs on July 16 and were given a 60 days' notice before their severance begins.

Charter will reportedly pay them during that 60-day period, but will not require them to come to work so that they can focus on finding their next career opportunity.