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Some retailers changing their return policies

Posted at 5:56 AM, Jun 27, 2022
and last updated 2022-06-27 08:56:02-04

(KERO) — The supply chain crisis has retailers considering the unthinkable. Instead of returning your unwanted items, just keep them.

Some of the biggest store chains have reported in their latest earnings calls that they have too much inventory.

With the cost of storage rising, many stores are figuring out it's cheaper just to give customers their refunds and let them keep the merchandise.

It's a trend that started with Amazon several years ago.

Walmart and Lowes refused to comment on the new return strategy, but several big-box retailers are known to be practicing it.