Have you upgraded to Apple's new iOS 9? iPhone and iPad owners report a number of glitches.
But one new feature is getting the most complaints.
Excessive Data Use
Some iPhone owners claim they're already going over on their data plans as a result of the update.
It concerns a feature called "Wi-Fi Assist" that switches you to your data network if your Wi-Fi signal is weak -- and it could cost you big time at bill time.
"It's kind of irritating because you only get a certain amount of gigs per month for data," iPhone owner Ally Bavaro said when we caught up with her at lunchtime.
Something similar happened this past summer to Nick Sachs: His teenage son learned that some phones already suffer "phantom data use," flipping over to the cellular network when the Wi-Fi drops out.
"He used 12 gig of data in 15 days," Sachs said.
How To Turn It Off
Now it will happen whenever Wi-Fi gets weak on iOS 9.
Downtown worker Greg Lammeier wants the new feature gone.
"Oh, I don't want that," he said.
But Lammeier was thrilled to learn he can switch it off.
We helped him do it, and you can too, if you:
- Go to Settings
- Click on Cellular Data.
- Scroll down to Wi-Fi Assist (it's all the way down).
- Just turn it off.
That way, you'll stay on Wi-Fi even when the signal is weak -- and you won't run up data overages.
Some Android phones do this, but for the most part, it is an opt-in feature on Android, where you have to say that you want assistance.
So turn it off if you don't want it, so you don't waste your money.
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