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Samsung rolling out new Galaxy Note 7 phones, still asking consumers to return or exchange old ones

Posted at 2:02 PM, Sep 20, 2016
and last updated 2016-09-20 17:02:10-04

Samsung announced today that over 500,000 new Galaxy Note7 replacement devices have arrived in the U.S. and have been shipped to carrier and retail stores. New Galaxy Note7 devices will be available for exchange at retail locations nationwide tomorrow.

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Samsung and the U.S. CPSC have and continue to urge all consumers of Note7s sold prior to September 15 to power down their device.

For those not heeding that advice or are still not aware of the recall notice, a software update will be pushed to all recalled devices. Once installed, users will be prompted with a safety notice that urges owners to power down and exchange their recalled device. The notice will appear every time a user powers up or charges their device.