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BCSD hit by tech issues for back to school, takes 3,000 calls on first day

Posted at 8:23 AM, Aug 26, 2020
and last updated 2020-08-26 11:23:03-04

BAKERSFIELD, Calif. — During Tuesday's Board of Trustees meeting, Bakersfield City School District officials said they received 3,000 calls for assistance on the first day of school Monday morning.

Most of those calls were tied Zoom issues after the company reported nationwide outages.

Deputy Superintendent Mark Luque saying the district will use this as a teachable moment.

"Every day is a learning experience. We are gonna learn a lot this year. We are gonna learn a lot every single day. And we will collectively use these lessons to improve our systems and structures," he said.

Luque also said Tuesday's attendance within the district saw about 26,500 students. That was up by about 2,500 from the first day. He said he believed the tech issues Monday led to thousands of students not being able to be counted.