NewsCovering Kern County


California Department of Motor Vehicles to reopen select locations May 8

Delano DMV experiencing technical issues
Posted at 1:50 PM, May 07, 2020
and last updated 2020-05-07 16:50:38-04

SACRAMENTO, Calif. — California Department of Motor Vehicles is set to reopen 25 select locations beginning May 8, to assist customers with appointments and with transactions that require an in-person visit to a field office during the COVID-19 pandemic.

The DMV is reopening select offices based on location, size, service capacity and the ability to offer enhanced service to commercial driver license customers.

The DMV continues to encourage customers to use online services, its expanded virtual services and other service channels to complete transactions, including driver license and vehicle registration renewals.

The reopened facilities will operate from 8 a.m. to 5 p.m. Monday through Friday, and opening at 9 a.m. on Wednesday.

To protect employees and customers, the DMV temporarily closed all offices to the public March 27.

The DMV also is reopening its 10 industry business centers to process in-person business-related transactions. Behind-the-wheel drive tests continue to be suspended.

In order to focus field office services to these select transactions, DMV staff will direct customers to online services and other available options to complete their transactions.

The DMV will open the remaining 170 offices in phases during the coming weeks.

Customers are required to wear a face covering and remain 6 feet apart in line.

Customers will also be offered a text message that will allow them to wait outside the building until notified they are ready to be served.

Entry into the building will be metered, and customers may experience extended wait times.

The DMV continues to provide essential services via mail, online, kiosks, call centers, available business partners and virtually to process critical transactions, including eligible driver license and vehicle registration renewals, during the COVID-19 pandemic.

Customers can use the Service Advisor on the DMV website to learn their options to complete DMV tasks.