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Dispatch assistant saves other on-duty dispatcher's granddaughter

Posted: 12:00 PM, Feb 26, 2019
Updated: 2019-02-27 21:27:25-05

A dispatch assistant is receiving recognition after she helped save the granddaughter of another on-duty dispatcher.

According to KCSO, around 4 p.m. on Saturday, February 24th, Dispatch Assistant Angela Maynard answered a 911-call of a drowning. A family member said 18-month-old Jordan was floating in the deep-end of the family's swimming pool. KCSO says Maynard spoke with a family member to determine vital information and kept them calm as Jordan's father dove into the pool to save his daughter.

KCSO says Dispatcher Stephanie Olson, who was on duty, realized the address was her own address and her granddaughter Jordan was the one involved.

KCSO says CPR was initiated and an ambulance responded. KCSO says Jordan initially had difficulty breathing and her lips were turning blue. KCSO says she was taken to the hospital and held for observation for several hours.

On Monday night, KCSO says Jordan, her parents, and other family members visited the Communications Center to thank Angela in person "for remaining calm and getting them the help they needed."

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#Lifesaver #Dispatcher #heartwarming #thankyou #kcso On Sunday, February 24th at approximately 1600 hours, Dispatch Assistant Angela Maynard answered the 911 call in which a family member was reporting that Jordan, 18 months old, was found floating in the deep end of the family swimming pool.. Angela spoke to a family member getting vital information and keeping them calm while the father dove into the pool to bring the child out. CPR was initiated and an ambulance responded. Jordan initially had difficulty breathing and her lips were turning blue. She was taken to the hospital and held for observation for several hours. Dispatcher Stephanie Olson, was on duty and realized this was her own address and this was her granddaughter. This is the epitome of Dispatcher Stress, being on this side of the radio while units are being dispatched to your own home. Jordan, her parents and other family members visited the Communications Center Monday night to thank Angela in person for remaining calm and getting them the help they needed. Angela was able to meet 18 month old Jordan. It was an emotional reunion for all involved. Getting to hug the child you helped is a rare treat and definitely helps to heal. Great job Angela Maynard!

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