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Fake traffic violation texts are back — here's how to avoid getting scammed

The BBB warns that clicking links in fake toll and parking ticket texts could give scammers access to your device or personal information
BBB: Return of Traffic Text Scam
Posted

BAKERSFIELD, Calif. (KERO) — Scam Traffic texts are back. You don’t owe anything!

Follow BBB scams on youtube@bbbpacsw  https://www.youtube.com/@bbbpacsw

You receive what looks like an urgent text message from your state’s “Department of Motor Vehicles (DMV)”. The text states this is your “final notice” that you have an outstanding traffic ticket and that it must be paid soon to avoid penalties. The text outlines various serious penalties like being reported to the DMV violation database, suspension of your vehicle registration, suspended driving privileges, prosecution, damaged credit scores, paying additional fees, and more.

The text message includes a link to “pay now.” The link looks legitimate because it includes a “.gov” in the web address. However, if you click on the link and provide your personal and financial information, you may have handed your information over to an unknown person.

BBB has received several reports of these text message scams to BBB Scam Tracker. One consumer shared their experience:

I received a text stating, "Department of Motor Vehicles (DMV) Final Notice: Enforcement Penalties Begin on June 3. Our records show that as of today, you still have an outstanding traffic ticket… You may be prosecuted, and your credit score will be affected. Pay Now…”

● Verify your outstanding traffic tickets on your own. Instead of clicking on the link or calling the phone number provided in the text message, verify your outstanding traffic tickets with the legitimate local or state agencies. Contact your local police department or call your state’s DMV.

● Know the warning signs of a fake text message. If you receive an unusual text message out of the blue, especially originating from an out-of-country area code, there are several things to look for to help you identify if it’s fake. Read BBB’s tips for spotting the red flags of fake text messages.

● Don’t click on links or download files that are unexpectedly texted to you. Scammers can disguise links to make them look legitimate. Even if the link’s domain looks real, take steps to identify whether it is a safe link. If you’re unsure, don’t click on the link and visit the website on your own. For example, in this case, instead of clicking on the link that was sent to you, go to your internet browser and visit your state’s DMV website.

● Block and report the number and delete the message. If you suspect the text is a scam, block and/or report the number. Some smartphones and cell phone providers allow you to report phone numbers as spam. Be sure to delete the message.

● Never give out your personal information to someone you don’t know. Phishing scams often ask you to provide personal information like your birthdate, Social Security number, and more. Never provide this information to someone who contacts you out of the blue.

File a complaint with the California Attorney General’s Office
https://oag.ca.gov/contact/consumer-complaint-against-business-or-company

Always read reviews on BBB.org and visit BBB's Scam Tracker. More scam warnings at joeknowsbetter.com

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