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CenturyLink communications outage disrupts 911 service in parts of the country

Posted: 7:09 AM, Dec 28, 2018
Updated: 2018-12-28 10:10:36-05

Emergency cell phone service in locations across the country has been disrupted by an outage at Louisiana-based communications company CenturyLink.

The company tweeted Friday morning it had "discovered some additional technical problems" as it worked on restoring service. The interruption began Thursday.

"We continue to make good progress with our recovery efforts and we are working tirelessly until restoration is complete," CenturyLink said.

In Boston, Massachusetts State Police tweeted that the issue was resolved about 8 a.m. Friday. The outage affected only wireless 911 calls, not landline calls, CNN affiliate WBZ reported.

Service was also interrupted in Seattle and Salt Lake City, among other locations.

"#SLC government is currently experiencing issues with our phone and internet services related to a nationwide problem. We apologize for any inconvenience this is causing residents trying to reach departments," Salt Lake City Mayor Jackie Biskupski tweeted Thursday afternoon.

CNN has tried to reach CenturyLink for comment.

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