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Coronavirus helpline available in over 90 languages for families affected by Alzheimer’s

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Posted at 9:52 AM, Apr 17, 2020
and last updated 2020-04-17 12:52:52-04

NEW YORK, N.Y. - The Alzheimer’s Foundation of America (AFA) has announced a new helpline for caregivers during the Coronavirus Pandemic. This new resource is staffed by licensed social workers who will be able to answer any questions through a live chat in more than 90 languages including English, Spanish, Chinese, and French.

“Language should not be a barrier to getting help,” said Charles J. Fuschillo, Jr., AFA’s President & CEO. “Families of all different ethnicities and languages are affected by Alzheimer’s disease and the added challenges the coronavirus poses in caring for their loved ones. We want them to know there is a place to turn for help and answers to their questions. The Helpline can be a great resource for professionals as well.”

Individuals can connect with the Helpline chat system by visiting www.alzfdn.org [alzfdn.org], clicking on the blue and white chat box in the lower right hand corner and typing questions in their native language. The translation feature recognizes foreign language text and instantly translates it for the Helpline social worker. The social worker then types their response, which is instantly translated back to the user in their native language.

The Helpline is open seven days a week from 9 a.m. to 9 p.m. Eastern Time on weekdays, and 9 a.m. to 3 p.m. Eastern Time on weekends.