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Pilot program will divert 911 calls about homelessness in LA

Los Angeles Homeless
Posted at 3:09 PM, Nov 23, 2021
and last updated 2021-11-23 18:09:24-05

LOS ANGELES (AP) — Los Angeles residents who dial 911 for nonviolent issues related to homelessness will have their calls diverted away from law enforcement to trained, unarmed professionals.

A pilot program announced Tuesday is being tested in Hollywood and Venice, where teams including outreach workers and mental health clinicians have been deployed part-time. The teams will be available around the clock beginning next month to respond to calls from the 911 system and the police nonemergency number.

Officials say the teams will de-escalate nonemergency situations and create referrals to local service providers.