PG&E to help business customers with active utility loans to reduce financial hardship during pandemic

Posted at 3:41 PM, May 11, 2020
and last updated 2020-05-11 18:41:40-04

SAN FRANCISCO — Under PG&E's Energy Efficiency program, they are offering additional support of business customers experiencing financial hardship as a direct result of COVID-19 by offering temporary load deferrals.

To help business customers, payments on the 0% interest loans can now be deferred for up to six months.

These no interest loans allow business customers to replace old and worn-out equipment with energy efficient models.

“It’s important that our commercial customers, especially small and medium businesses, know about all the programs that we have to help them through these trying times. We want our business customers and the communities they are serving to know we are here to help and work together to begin restoring the state and local economies.” said Laurie Giammona, PG&E senior vice president and chief customer officer.

On-Bill Financing customers who request deferment will see a reduction in their monthly OBF loan repayment to $0.01 during the 6-month deferral period.

The loan repayment schedule will be extended by 6-months, so the full amount is repaid.

Some of the changes PG&E has made related to supporting business customers include:

  • PG&E is suspending service disconnection for non-payment and waiving new service deposit requirements
  • PG&E is leveraging virtual meeting, interactions and verifications using digital technologies to finish applicable projects
  • site visits will be rescheduled
  • completed projects are being processed for incentive payments
  • rebate applications, On-Bill Financing applications and loans and incentives will continue to be processed as submitted

For more information, please visit [] to read more about PG&E’s response to the virus.