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Local hospitals expanding emergency room services, adding virtual urgent care options

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Posted at 12:01 PM, Mar 20, 2020
and last updated 2020-03-20 15:02:38-04

BAKERSFIELD, Calif. — Dignity Health announced it is expanding emergency room services an adding virtual urgent care options to help meet the demand of coronavirus cases in Kern County.

According to Dignity Health, starting Friday patients can use free virtual urgent care, called Virtual Care anywhere, visits if they are experiencing mild to moderate symptoms of COVID-19.

Symptoms can include low-grade fever, cough, or shortness of breath. Virtual Care Anywhere allows for timely care delivery without putting other patients or our clinicians at risk of contracting the virus.

Dignity has also installed Emergency Room triage tents to expand screening and treatment capabilities in the event it experiences an influx of patients presenting at our emergency departments with symptoms of infectious disease, including coronavirus. Memorial Hospital’s triage tent is currently operational while Mercy Hospital Downtown and Southwest locations will open their ER triage tents as needed to safely identify, isolate, and treat those with coronavirus symptoms.

For general information and to learn more about hospitals’ responses to COVID-19, you can call the Dignity Health Community Hotline at (661) 541-0328.