Smart & Final introduces new line queueing system

Posted at 5:42 PM, May 08, 2020
and last updated 2020-05-08 20:42:36-04

BAKERSFIELD, Calif. — Smart & Final announced it has begun a new line queuing system in order to better implement social distancing in its stores.

This system is expected to be installed in all Smart & Final stores before Memorial Day and reinforces the company’s commitment to the health and safety of its customers and store associates.

In lieu of each check stand having individual lines, customers will now queue up in a single line towards the front of the store.

There will be a digital screen at the front of the line that will tell customers where and when a new register is available. A swing gate will create a barrier where the line will start, and customers can wait until the monitor and flashing lights call them forward.

The digital screen will also display other messages, such as reminders about social distancing guidelines. Smart & Final said single queuing will ensure both social distancing at 6-feet, as well as getting the next customer to the quickest lane to check out.